Solutions
Set up for the questions your customers actually ask
Every industry has its own repeat questions, its own actions and its own lines that should never be crossed. Onfre comes ready for each of them.
E-commerce & D2C
Order status, returns, sizing and COD questions, answered in seconds.
- Where is my order?
- Can I exchange this for a bigger size?
- Is cash on delivery available for my pin code?
Clinics & healthcare
Bookings, reschedules and prep instructions, without ever giving medical advice.
- Can I book an appointment with Dr. Mehta?
- I need to move my Friday appointment.
- What should I do before a fasting blood test?
Internet & telecom
Outages, bills and plan changes, with real account checks behind every answer.
- My internet is very slow since yesterday.
- Why is my bill ₹200 more this month?
- Can I pause my plan while I travel?
Education & coaching
Admissions, fees, schedules and course questions for students and parents.
- What are the fees for the JEE 2-year batch?
- When does the next batch start?
- Is there a scholarship test?
Travel & hospitality
Bookings, changes, check-in and local questions, across time zones.
- Can I change my check-in date?
- Is airport pickup included?
- What time is check-out?
Fintech & insurance
Account, card and policy questions with strict guardrails and audit logs.
- My UPI payment failed but money was debited.
- What's the status of my KYC?
- How do I block my card?
anyone there? it's 2 a.m. 😅Always. How can I help?
Let Onfre take tonight's shift.
Connect WhatsApp, point Onfre at your help docs, and see it draft answers to your real tickets before any customer does.